Terms of service
1. Scope and website status
These terms cover CPLT product information, feature demonstrations and future sales services. Checkout is currently simulated: clicking its controls does not charge you, create a real order or form a sales contract. CPLT is a brand name. The legal seller identity, a working support email and final checkout information will be published before live sales begin.
2. Product information and demonstrations
Product visualizations, lifestyle images, animations and app screens illustrate appearance and functions. They are not photographic proof or a connection to a physical device. Screens may display colors differently. Future purchases will be governed by the specifications, accessories, colors and functions expressly confirmed at the time of purchase. Unconfirmed parameters are not promises. Description or pricing errors will be clarified before accepting real orders, without silently substituting goods or increasing an agreed price.
3. Prices, payments and orders
The demo price is US$29.99, displayed in US dollars. Simulated checkout does not establish actual taxes or a payable total. Live checkout will show products, discounts, shipping, taxes and the total before purchase confirmation. A real payment will be submitted only after the customer confirms. Future PayPal or card transactions will be processed by the payment provider actually connected. Support will not ask customers to send card numbers, security codes or payment passwords.
Order acceptance, payment results and dispatch arrangements will be communicated in the order confirmation. If an order cannot be fulfilled, cancellation or alternatives will be explained and collected funds refunded promptly as appropriate. Store credit will not be forced in place of a monetary refund.
4. Shipping and delays
The proposed service is free standard shipping to the contiguous 48 US states, with 1–3 business days of processing and 7–12 business days in transit, for an estimated total of 8–15 business days, excluding weekends and holidays. Service regions and delivery capability will be confirmed before live sales. See the shipping policy. If dispatch cannot occur within a promised time, a revised date will be provided with the choice to agree to the delay or cancel for a full refund. Silence will not be treated as unlimited consent to delay.
5. Cancellations, refunds and exchanges
The proposed policy offers free returns for a refund or exchange within 30 calendar days starting the day after delivery. Conditions, prepaid return labels, processing times and handling of damaged or incomplete orders are set out in the return and refund policy. It does not restrict other consumer rights under applicable law.
6. Product use and safety
Follow the actual product instructions for use, charging, care and replacement of consumables. IPX4 means splash resistance, not suitability for immersion. Do not charge while the body or ports are wet. Use monitoring equipment only where authorized and lawful, including any applicable notice and consent requirements. The website demo does not provide actual security monitoring or emergency response.
7. Website use and intellectual property
Do not use the site for fraud, malicious code, bypassing access controls or disrupting services. Brands, copy, images and code belong to their respective rights holders. Do not impersonate the brand or misrepresent site content as third-party endorsement. Normal browsing, sharing website links and uses allowed by law remain permitted.
8. Availability, responsibility and disputes
Maintenance or network issues may temporarily interrupt access. Known issues will be addressed reasonably. These terms do not exclude liability that cannot lawfully be excluded or remove statutory refunds, warranties or other remedies. Contact support first to discuss a dispute. This draft does not impose mandatory arbitration, waive class actions or unilaterally designate a court.
9. Changes and contact
Updates will change the date shown on this page. Real orders will be governed by terms expressly provided at the time of purchase; later updates will not retroactively reduce confirmed order rights. See the privacy policy for information handling.
Support email placeholder: [email protected] (an unregistered example address that cannot send or receive email). Do not send personal information to it. A working support email will be published here before launch.
Existing contact details: +1 (281) 919-5160
19910 Misty Pines Dr, Humble, TX 77346, United States. This is a contact address, not a confirmed return shipping address.